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Terms for booking -

Official Policies
 

 

*** If you are booking with us please take a moment to look at our official policies BEFORE sending a deposit.

Once we receive your deposit you are officially booked and we will communicate this to you. Your picnic or event is NOT secured until we receive payment and communicate clearly that you are officially booked.

 

 

 

 

Our Staff can be reached via phone (call or text) 941-253-6545 Jenee Hall, Owner E-mail: Sandytoespicnics@gmail.com

This is an outdoor event that could be effected by weather and other factors outside of the company's control.​

If your picnic is taking place on the beach anywhere in Florida there is NO expectation of privacy or safety.

 

All deposits are non-refundable-New dates require a new deposit

We charge $50 per change to original order once deposit is received plus any fees for new service.

Final payment (balance) due 5 days prior to all events.

The company claims no responsibility for personal injury, personal property theft or damage.

Date changes must be requested in writing at least 48 hrs. prior and client will be charged $50 date change fee as well as any other additional fees associated with change in date for our staff if new date is available.

Any change request is not considered to be an official change unless your work order reflects change

and it sent to you via email or text for you to view by our staff. 

We can not guarantee accessibility to picnic site or parking in the vicinity of your event. If our staff is unable to locate appropriate parking to unload and setup your picnic a new location will be chosen by our staff and the location will be shared with you asap. 

Parking passes by rental properties must be obtained by the client ( we will not park in no parking areas) 

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 RAIN-Alternate Locations:

You are planning an outdoor event that may be affected negatively by rain-wind-sun-sand-wildlife-other beach

attendees-hurricane-tropical storm-other factors out of the company's control and acts of God (Force Majeure).

No rain checks if it rains during picnic setup time or your planned picnic timeslot or rendering.

Most picnics take 1.5 hrs. or more to complete setup and can not be moved.

Once setup begins it can not be moved to alternate location.

Our staff can not predict weather conditions and often rain forecasts on beaches are not accurate in rain/storm predictions.

If you choose and outdoors location and it rains you do not receive a refund period.

If it looks like rain 20% chance or more AM check day or you may cancel (you must request in writing BEFORE rendering begins) and

receive total minus deposit-food costs-staff fees-hard costs, specialty items as determined by the company.

It is your responsibility as the client to check weather and communicate any concerns with staff

BEFORE setup begins. Staff can be reached at 941-253-6545 call or text

You may also choose a location indoors within 10 min. drive from picnic site for setup instead of canceling (if setup has not begun).

We do not cancel due to wind-cold-red tide-client no show (client inability to access location). 

We do not provide covered areas or indoor areas available for and alternate location due to weather.

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Alternate location wedding or parties over 20 guests: 

Must notify our staff a minimum of 8 hrs. prior to start time: 941-253-6545 to request change of location.

Location change must be approved by our staff due to accessibility and availability. 

Once wedding setup has begun it can not be moved and no refunds are given due to weather conditions. Often times weddings are large parties are set up earlier in the day (sometimes several hrs. before start time)

 

Food:

Not all food is covered when placed (you must request this) if you require this service.

Our company does not have a liquor license of liquor service license. We do not supply or serve alcohol.

Food items are placed and event is complete a minimum of 30 minutes prior to start time to allow our team

to photography the picnic and ensure you are not arriving to an incomplete party.

Appetizers and/or charcuterie boards are not to be considered a full meal portion unless your work order states (Heavy Apps as a meal)

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Sandy Toes Luxury beach Picnics is NOT a catering company!

 We are party rentals only and get your food from other licensed sources.

We do NOT prepare cooked foods.

We do not guarantee any food from any specific restaurant or vendor.

Sometimes curbside pickup or to-go ordering is not available and our staff must choose an alternate restaurant or provider in this case. 

We do not have a list of restaurants or caterers we work with but take requests from clients and do our best to get your meal options from your first choice when available. We are not responsible for missing condiments-sauces-sides (special orders) we are getting food from another source and often can not check order for accuracy (opening containers cools food) often not time to check order until placing food for event.

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We make every attempt to provide food choices as listed on your order.

Substitutions may occur due to availability of items requested. Substituted items are not required to be pre approved by client.
All allergies must be listed when inquiring and are given to third party food provider. We are not responsible for ensuring proper food handling or proper temperatures as this is an outdoor picnic or cross contamination and assume no responsibility

from allergic reactions or food borne illnesses. 

Food is purchased by a 3rd party and our staff is not responsible for food once your food items are placed at your picnic.

(if you walk away from your picnic and leave food uncovered birds will likely eat it) no feeding birds-no food refunds given no exceptions.

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Staff can not guarantee food coverage or protection from rain or other elements. Even food under a parasol may become wet if it rains. 

We do not give refunds for any uneaten food-dropped food-sandy food or drink-food eaten by birds or people on the beach.

Reusable ice is often used and not for consumption and should not be placed in glasses to avoid choking and not be given to kids.

Client must request food to be moved to alternate location BEFORE setup begins if weather is a concern for them.

 

 

Booking Time Slot and Setup:

Our staff can not guarantee any level of privacy or accessibility at any location.

Event placement in proximity to the water is determined by setup crew. Picnics can not be moved once rendering begins.
Your event takes place during the time agreed upon. 

You may not access picnic area for photos-placement f personal items or any other reason before start time

unless our staff communicates to you that we are ready early and you may enjoy the additional time at no charge.

If you fail to arrive on time your event is not extended to cover your lost time. Options to extend are available at times-please ask staff)
If the original location agreed upon is not accessible (as determined by our staff) an alternate location will be chosen by our staff

and communicated to the client as quickly as possible. 

If for some reason the location you chose is not accessible, our crew does not have proper parking for access, or roadways are closed, beach construction, other event there (wedding or party) in the vicinity

an alternative location will be chosen by setup crew and shared with you asap!

We can NOT guarantee shade due to windy conditions. Also,

keep in mind the sun is moving and shaded areas will change as time passes. Our staff can not move parasols to provide more shade. 

Due to Turtle season May 1st - Oct 31st (no lighting provided on beach 1 hr. post sunset) per local ordinances.

In the event local authorities shut down your event-picnic for any reason there will be NO refund given for any reason period.

The company does not guarantee correct number of chairs-pillows-sand cover-cups-plates-décor-signage-menus-flatware.

Items are being transported on and off beaches and may be damaged in the setup process making them unusable by our staff.

Any items damaged by outside forces such as other beach attendees is not the responsibility of the company.

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Personal Items:
The company is not responsible for any items you bring to your beach picnic.
You must remove all items you bring to the event (trash-bottles-personal items alcohol)

The company makes no claims about the safety of any of our rented items.

There is no expectation of privacy for beach picnics.

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Our staff photographs each picnic before each event. Items are counted carefully.

Any damaged or missing item will be billed to the client as follows.

* This is because like the pillows at a hotel some guests feel the need to take items from picnics for personal use at home. 

$50 per item originally placed on tables

$200 for parasol each

$350 each table

$75 signage or decor not found on table

$75 each piece of silverware ($250 chafing dishes)

Shells $25 each (we have large expensive shells that cost us quite a bit to replace)

 

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